Frequently Asked Questions

  • There is a fantastic trick that involves baking soda and tin foil! check out this video tutorial

  • Accidents happen and I will try and help when I can to rectify the mistake.

    If the ring you have ordered contains gemstones or is gold plated, it is not a simple fix and there will be a charge of around £20-50. For solid silver items, the charge will be £20-30.

    (You will be responsible for covering postage costs.)

  • Firstly, I would like to apologise if that has happened to you!

    All pieces should be able to withstand normal wear and tear, so if there are any breakages, please get in contact and I will be able to help you out.

    That being said, if the jewellery has been broken in a way that can’t be deemed ‘normal wear and tear’ then there will be a charge for repairing service.

  • If you live outside of the UK and would like to buy some jewels, it is absolutely possible! Just send me a message via the contact form and we can workout postage costs.